PRIVACY POLICY
Dropsy - Amazon Global Brand Re-selling
Effective Date: JAN 2026
This Privacy Policy explains how Dropsy ('Company', 'we', 'us', or 'our') collects, uses, discloses, and safeguards your information when you visit our website www.dropsy.com, use our services, or interact with us in any way. Please read this policy carefully. If you do not agree with our policies and practices, please do not use our website or services.
1. INFORMATION WE COLLECT
1.1 Information You Provide Directly
We collect information you voluntarily provide when you:
- Register for our services or create an account
- Fill out forms on our website
- Subscribe to our newsletters
- Contact us via email, phone, or WhatsApp
- Participate in webinars or workshops
- Request support or file a complaint
Information provided may include: Name, Email address, Phone number, Business information, Company name, Payment and billing information, Bank/card details, Communication preferences, and Any other information you choose to share.
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior:
- IP address and device identifiers
- Browser type and version
- Operating system
- Referring/exit pages
- Clickstream data and pages visited
- Time spent on pages
- Cookies and similar tracking technologies
1.3 Third-Party Information
We may receive information about you from third parties, such as payment processors, email providers, or analytics services.
2. HOW WE USE YOUR INFORMATION
We use the collected information for the following purposes:
- Providing, maintaining, and improving our services
- Processing your registration and account setup
- Processing payments and billing transactions
- Sending transactional emails (confirmations, receipts, updates)
- Responding to your inquiries and providing customer support
- Sending marketing communications (with your consent)
- Personalizing your experience on our website
- Analyzing usage patterns and trends
- Preventing fraud and enhancing security
- Complying with legal obligations
- Conducting research and analytics
3. HOW WE SHARE YOUR INFORMATION
3.1 Service Providers
We share information with third-party service providers who assist us in operating our website and providing services, including payment processors, email providers, hosting services, analytics platforms, and customer support tools. These providers are contractually obligated to use your information only as necessary to provide services.
3.2 Legal Requirements
We may disclose your information if required by law, regulation, legal process, or government request. We may also disclose information to protect our rights, privacy, safety, or property, and that of our users.
3.3 Business Transfers
If Dropsy is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
3.4 With Your Consent
We will share your information with third parties only with your explicit consent, except as required by law or for service provision.
4. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to enhance your experience, analyze site usage, and personalize content. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
5. DATA SECURITY
We implement appropriate technical, physical, and administrative security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You acknowledge and accept the risks associated with transmitting information online.
6. YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information:
- Right to Access: Request a copy of personal information we hold about you
- Right to Correction: Request correction of inaccurate information
- Right to Deletion: Request deletion of your information (subject to legal exceptions)
- Right to Opt-Out: Opt out of marketing communications
- Right to Data Portability: Request your information in a portable format
To exercise these rights, contact us at [email protected] with your request. We will respond within 30 days.
7. DATA RETENTION
We retain your information for as long as necessary to provide services and fulfill the purposes outlined in this policy. We may retain information for longer if required by law. When information is no longer needed, we will securely delete or anonymize it.
8. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.
9. CHILDREN'S PRIVACY
Our website and services are not intended for children under 18 years of age. We do not knowingly collect information from children. If we become aware that we have collected information from a child, we will delete it immediately.
10. UPDATES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The 'Effective Date' at the top indicates the last update. We will notify you of significant changes via email or prominent website notice.
11. CONTACT US
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Address: NX ONE, Noida Extension, Uttar Pradesh, India
We will respond to your inquiries within 30 days